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Privacy Policy

 

Privacy Policy

Welcome to Agentrix ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide directly to us when you:

  • Subscribe to our newsletter
  • Contact customer support
  • Engage with our support agents

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Company details (if applicable)
  • Other information you choose to provide

1.2. Automatically Collected Information

We may also collect certain information automatically when you visit our website or use our services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To process transactions and manage your account
  • To communicate with you, including sending updates, newsletters, and promotional materials
  • To personalise your experience on our website
  • To respond to your inquiries and provide customer support
  • To analyse usage patterns and improve our website and services
  • To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or protect the safety of our users or the public.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access and correct any personal information we hold about you.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

To exercise any of these rights, please contact us at [Your Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse site traffic, and understand user behaviour. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with the “Last Updated” date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Agentrix LTD

info@agentrix.io

Copyright © 2024 Agentrix - All Rights Reserved.

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